AI Voice AgentsFor BPO & Call Centres.
Call centres bleed money on Tier-1 volume and attrition. 9278.io handles the repetitive inbound and outbound calls — balance checks, order status, verification, and surveys — and only escalates the calls that genuinely need a human.
Customer
Connected
Customer Connected
40+
Concurrent calls per number
10+
Indian languages supported
< 3 Seconds
First-touch response
100%
TRAI compliant
40+
Concurrent calls per number
10+
Indian languages supported
< 3 Seconds
First-touch response
100%
TRAI compliant
40+
Concurrent calls per number
10+
Indian languages supported
< 3 Seconds
First-touch response
100%
TRAI compliant
40+
Concurrent calls per number
10+
Indian languages supported
< 3 Seconds
First-touch response
100%
TRAI compliant
What the agent does
on day one
How the agent
actually sounds
Real lines our voice agents have used in bpo & call centres deployments. Every word is generated in real time with sub-second latency, real interruptions, and natural emotion.
Live agent preview
नमस्ते! मैं आपकी कैसे सहायता कर सकती हूँ — बैलेंस, ऑर्डर स्टेटस, या कुछ और?
I've pulled up your account — your last recharge of ₹299 is active till the 27th. Anything else?
This'll take two minutes — on a scale of 1 to 5, how was your recent support experience?
How bpo & call centres teams
roll out 9278.io
Most bpo & call centres customers start by spinning up a Starter agent with a single phone number, then upgrade to Growth or Scale once the inbound playbooks prove out.
Curious about voice credit, phone numbers, or compliance? The FAQ answers the questions bpo & call centres ops teams ask most — and you can browse every other industry we support to compare playbooks.
Ready to launch a bpo & call centres agent?
Get started with a Starter agent and a single phone number, live in under 5 minutes.
Other industries we power
Pre-tuned playbooks for the calls your peers in adjacent verticals already automate.