Knowledge Base
Give each agent its own set of company facts, FAQs, and policies to draw on — isolated from every other agent on your account. Update an entry anytime and every call after that reflects it immediately, no retraining required.
Knowledge Base
0 entries syncedThree kinds of knowledge, one home
FAQs, policies, and business facts — every fact your agent needs, written the way you'd explain it to a new hire.
FAQs
Answer the questions callers actually ask
"Are you open on Sundays?"
→ Yes — 10 AM to 6 PM, every Sunday.
Policies
Keep the fine print consistent, every call
"What's your refund policy?"
→ Full refund within 7 days of purchase, with receipt.
Business facts
Ground the agent in real details about you
"Where are your branches?"
→ Andheri, Powai, and Thane.
Ask it anything, it just knows
Mid-call, the agent matches the caller's question to the right entry — no scripting, no guessing.
Matched instantly
"Are you open on Sundays?"
Yes — 10 AM to 6 PM, every Sunday.
Every agent, its own brain
Each agent's knowledge base is completely isolated — one agent never answers from another agent's facts.
Aarav Motors
Service hours, pricing, and warranty terms.
Switch agents above — you'll only ever see one vault open at a time.

Isolated per agent
Its own facts, its own brain
Each agent's knowledge base is completely separate — one agent never answers from another agent's facts.
Ready to give your agent its own knowledge base?
Build your first agent free, then add the FAQs, policies, and facts it should know — no code required.
Explore more of 9278.io
See the rest of what's included, or check pricing and common questions.

