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Train & Configure

Knowledge Base

Give each agent its own set of company facts, FAQs, and policies to draw on — isolated from every other agent on your account. Update an entry anytime and every call after that reflects it immediately, no retraining required.

Build agentBuild your first agentTalk to sales
Isolated per agentEdits go live instantlyNo re-training needed
Isolated
Per Agent
Instant
Edits Go Live
0
Retraining Needed
FAQs +
Policies

Knowledge Base

0 entries synced
Agent A
Company Facts
FAQs
Policies
Agent B
Company Facts
FAQs
Policies
Agent C
Company Facts
FAQs
Policies
What goes in

Three kinds of knowledge, one home

FAQs, policies, and business facts — every fact your agent needs, written the way you'd explain it to a new hire.

FAQs

Answer the questions callers actually ask

"Are you open on Sundays?"

→ Yes — 10 AM to 6 PM, every Sunday.

Policies

Keep the fine print consistent, every call

"What's your refund policy?"

→ Full refund within 7 days of purchase, with receipt.

Business facts

Ground the agent in real details about you

"Where are your branches?"

→ Andheri, Powai, and Thane.

How it answers

Ask it anything, it just knows

Mid-call, the agent matches the caller's question to the right entry — no scripting, no guessing.

Matched instantly

"Are you open on Sundays?"

Yes — 10 AM to 6 PM, every Sunday.

Confidence98%
No cross-talk

Every agent, its own brain

Each agent's knowledge base is completely isolated — one agent never answers from another agent's facts.

Aarav Motors

Service hours, pricing, and warranty terms.

Sealed from every other agent
Company FactsFAQsPolicies
12 entries·Synced 2 min ago

Switch agents above — you'll only ever see one vault open at a time.

Its own facts, its own brain

Isolated per agent

Its own facts, its own brain

Each agent's knowledge base is completely separate — one agent never answers from another agent's facts.

Ready to give your agent its own knowledge base?

Build your first agent free, then add the FAQs, policies, and facts it should know — no code required.

Get startedBack to Features

Explore more of 9278.io

See the rest of what's included, or check pricing and common questions.

All features

Every capability across Build, Train, Test, Operate, and Account.

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Pricing in INR

Starter ₹2,999, Growth ₹8,799, Scale ₹29,999. Per-second billing.

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Frequently asked questions

TRAI compliance, Indian languages, billing, and account questions.

Read more
9278.io

Native-audio voice agents for Indian businesses. Sub-second latency, self-hosted dashboard, Indian carrier connectivity — without the enterprise vendor markup.

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