Agent Identity Setup
Name your agent, set its avatar, and define how it introduces itself — a distinct identity for every number you run. Every agent gets its own look and voice, so callers instantly know which business they've reached. Update the name, avatar, or greeting anytime, and it applies everywhere that agent answers.
Avatar
Name
Greeting
An identity, not just a number
Name your agent
Give it a name that matches your business — callers hear it, your team recognizes it.
“Ava”Set its avatar
Pick a look for your agent that shows up across your dashboard and reports.
ADefine its introduction
Write exactly how it greets every caller, in your own words.
“Thanks for calling Sharma Reality…”Three steps to a finished identity
Name it
Give it a name that matches your business — callers hear it, your team recognizes it.
Agent name
Callers remember a name, not a number
+91 98xxx xxx01
Sales line
Ava
Sharma Reality
“Thanks for calling Sharma Reality, this is Ava.”
+91 98xxx xxx02
Support line
Ava
Sharma Reality
“Thanks for calling Sharma Reality, this is Ava.”
+91 98xxx xxx03
Booking line
Ava
Sharma Reality
“Thanks for calling Sharma Reality, this is Ava.”
Name and avatar
A distinct identity per agent
Name your agent and give it a look, so callers instantly know which business they've reached.
Ready to give your agent an identity?
Build your first agent free, then name it, style its avatar, and write its greeting.
Explore more of 9278.io
See the rest of what's included, or check pricing and common questions.