Call Reports
Recordings & Transcripts
Every call is recorded and transcribed, with playback and download built in — so you can review exactly what happened on any call, anytime.
Call Reports
LiveTotal Calls
Recorded
Transcripts
05:32
Avg Duration
Call Recordings
Recording…
00:02:45
What you get
Recording + transcript for every call
Every single call is captured as both an audio recording and a full text transcript.
Play back or download anytime
Listen right in the dashboard or pull the audio file down for your own records.
Review exactly what was said
Read the transcript to see exactly what your agent and the caller said, word for word.
From call to transcript
Call happens
Your agent talks with the caller, live.
Your recording library
Priya
BookingRohit
SupportAnita
SalesKaran
Follow-upFind any moment instantly
Finding one moment in a call
Live38.4s
Manual search
0.2s
9278.io transcript search
Scrubbing through the recording by ear
Guessing, playing it back, and rewinding — for every single call.
- No timestamp to jump to
- Every call reviewed the same slow way
- Minutes add up across your whole team
Search the transcript for “refund”
Jump straight to that exact moment — no scrubbing, no guessing.
- Exact timestamp, every time
- Works the same way for every call
- Your team spends time on customers, not searching
Recording + transcript
Every call, captured twice
Every single call is captured as both an audio recording and a full text transcript.
Hear every call for yourself
Spin up your first agent and every call comes with a recording and transcript, ready to review.
Explore more of 9278.io
See the rest of what's included, or check pricing and common questions.