Analytics Dashboard
Track call counts, minutes used, and average call duration in one place — everything you need to understand how your agents are performing, without digging through raw call logs. See busy hours at a glance, and watch included minutes burn down before you hit an overage.
Total Calls
+18.6%
Minutes Used
+16.2%
Active Agents
+12.5%
Call Activity
Top Agents
Everything the dashboard tracks
Three views into how your agents are actually performing, updated as calls happen.
Call volume, minutes, and durations
See every agent's call count, total minutes, and average call length in one view.
Spot your busy hours at a glance
A time-of-day breakdown shows exactly when calls peak, so staffing and routing decisions are easy.
Track usage against your plan
Watch included minutes burn down in real time and know well before you hit an overage.
From first call to full picture
The moment an agent answers or makes a call, it's captured — no setup, no extra step.
Call volume
Minutes and durations, in one view
See every agent's call count, total minutes, and average call length without digging through raw logs.
See it on your own calls
Spin up your first agent and the Analytics Dashboard starts filling in from your very first call.
Explore more of 9278.io
See the rest of what's included, or check pricing and common questions.